Submit a request

Accor Arena
The event for which I booked is canceled / postponed
The event for which I booked is canceled / postponed

Articles in this section

How to get a refund for etickets / mtickets when event is canceled / postponed ?
How to get a refund for tickets / collectortickets I don't have collected in store yet ?
How to get a refund for hard printed tickets / collectortickets when event is canceled / postponed ?
Refund delay for canceled events

Refund delay for canceled events

After reception of your tickets by our customer service, please allow an average 4 weeks delay to get refund of your order.

Have more questions? Submit a request

Return to top

Related articles

How to get a refund for etickets / mtickets when event is canceled / postponed ?
How to get a refund for hard printed tickets / collectortickets when event is canceled / postponed ?
Can my order be modified?
How to get a refund for tickets / collectortickets I don't have collected in store yet ?
What does Missed Event Insurrance bring you ?

Accor Arena

Français